I was concerned buying such an expensive piece of jewelry from a shop across the country and one that didn't have very many reviews. However I'm so happy I gave this shop a chance. My ring is absolutely stunning and perfect. I had it appraised right away to help ease my worries and was so happy to hear the diamond is everything it claims to be and worth more than I paid. Tom was super helpful and communicative when I came to him with my worries and a delay that occurred. There was a slight issue with the shipping and I had to go pick it up from FedEx because of a misprint on my address but other than that it was a smooth transaction. I would absolutely work with Tom on another piece of jewelry.
Let me say ring is gorgeous! No doubt about that. Only thing I did not appreciate is the picture of the ring itself posted on the site. The picture presented is a picture of a 2 carrot diamond ring. I ordered a 1 carrot thinking it would be the size I was seeing in the picture, it was not.
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30 DAYS RETURN POLICY
GIA & IGI CERTIFIED
Our diamonds are sustainably grown aboveground in America's beautiful Pacific West, powered by the Columbia River. Our American made diamonds are grown with zero emissions and cultured ethically.
Lab-grown diamonds have the exact same chemical composition and crystal structure to Earth-Created diamonds. Each stone goes through the steps of polishing, cutting and cleaning by world class experts.
All of our diamonds are lab-grown CVD and are independently verified to guarantee conflict-free origins.
Delivery & returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To start a return, you can contact us at email@example.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org.
Unfortunately, we don't offer refunds.
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